wso123 Platform Privacy Notice

This page describes what data we collect when you use wso123 and how we keep that information protected. We collect personal information during account registration, KYC verification, deposits, withdrawals, and gameplay—and we use that data only for account management, regulatory compliance, and fraud prevention.

Our privacy practices reflect our commitment to transparency. We do not sell your personal information to third parties. We do not use your gameplay history for marketing without your consent. We encrypt all data transmitted between your device and wso123 servers. Our data handling practices comply with applicable data protection standards in the regions where we operate.

If you have questions about how we handle your data, how to access your information, or how to request deletion of your account, contact our support team. This notice applies to all users accessing wso123 services from supported jurisdictions where local law permits online gaming.

What Data We Collect on wso123

When you register an account on wso123, we collect your email address, full name, date of birth, and password. During KYC verification, we collect your identity document number (KTP, passport, or equivalent) and proof of address (utility bill, bank statement, or government-issued document). These identifiers are required by financial regulators and allow us to prevent account fraud and money laundering.

When you deposit or withdraw, we record the payment method, amount, timestamp, and settlement status. If you use QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we do not store your bank account details—payment processing routes directly through the payment provider. We do record that a transaction occurred and whether it settled successfully.

When you use wso123, we log your gameplay activity including games played, stakes wagered, results, and balances. We also log your IP address, device type, browser, and login timestamps. This data helps us detect fraud, investigate disputes, and maintain account security.

Registration data

Email, full name, date of birth, password, identity document number, proof of address.

Payment data

Payment method, amounts, timestamps, settlement status; we do not retain bank account credentials.

Gameplay data

Games played, stakes, results, balances, IP address, device type, login timestamps.

Communication data

Support tickets, emails, and chat logs if you contact wso123 customer support.

How We Use Your Data on wso123

We use your personal information for five primary purposes. First, account management—we use your email and identity information to authenticate your login and maintain your account. Second, payment processing—we use payment data to settle deposits and withdrawals and to reconcile transactions. Third, regulatory compliance—we use KYC information to verify identity and meet anti-money-laundering requirements. Fourth, fraud prevention—we analyze gameplay patterns, login data, and payment methods to detect suspicious activity. Fifth, dispute resolution—we use transaction records and gameplay logs to investigate complaints and resolve disputes.

We do not use your email address to send unsolicited marketing unless you opt in to promotional communications. We do not use your gameplay history or payment data for targeted advertising. We do not share your personal information with third parties except where required by law (such as court orders, regulatory investigations, or financial compliance obligations).

Data Storage and Third-Party Processors

Your data is stored on servers located in supported regions. Some of our servers may be located outside your home country; by using wso123, you acknowledge that your data may be transferred to and stored in jurisdictions other than your own. We use third-party payment processors (for mobile banking, local payment, online payment, e-wallet, and bank virtual accounts) and web hosting providers. These processors are contractually obligated to keep your data confidential and to use it only for the specific services they provide to wso123.

We use SSL encryption to protect all data transmitted between your device and wso123 servers. Your password is hashed (not stored in plain text) and cannot be recovered even by wso123 staff. If you forget your password, use the password reset function to create a new one.

Your Rights and Data Retention

You have the right to access your personal information. Log into your wso123 account and review your registration details, transaction history, and account balance. You can update your email address and proof of address through your account settings. You can also request that wso123 provide a complete export of your personal data by contacting support.

You have the right to request deletion of your account. When you request account closure, we deactivate your account immediately and no further deposits or withdrawals are permitted. Your data is retained for the minimum period required by financial regulations (typically 5-7 years for transaction records). After the retention period expires, we delete or anonymize your personal information.

You have the right to opt out of promotional communications. If you receive marketing emails from wso123, you can unsubscribe using the link in the email or by updating your notification preferences in your account settings.

Cookies and Tracking on wso123

Our website and platform use cookies to maintain your session, remember your preferences, and track usage for analytics. Session cookies are temporary and expire when you log out. Preference cookies store your selected language and display settings. Analytics cookies help us understand how users interact with wso123 and are used only internally (not sold to third parties).

You can disable cookies in your browser settings, but doing so may prevent you from logging into wso123 or may cause features to malfunction. We do not track you across third-party websites; our tracking is limited to wso123.id and related services.

Contact and Jurisdiction on wso123

If you have questions about our privacy practices, wish to access your data, or want to request account deletion, contact wso123 support through the support channels listed on our platform. We will respond to data-access requests within the timeframe required by applicable data protection standards.

Our privacy practices comply with applicable data protection standards in supported jurisdictions. If you access wso123 from Jakarta, Surabaya, Bandung, Medan, or other supported regions, your use is subject to this privacy notice and to the laws applicable in those jurisdictions. If you believe wso123 has violated your privacy rights, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

• We collect: Registration data, KYC documents, payment information, gameplay logs, and device/IP data for account management and fraud prevention.
• We do not: Sell personal information, track you across third-party sites, use bank credentials, or share data with third parties except as required by law.
• You can: Access your data, update your profile, opt out of promotional emails, and request account closure.
• Our commitment: SSL encryption, password hashing, contractual obligations with third-party processors, and compliance with applicable data protection standards.

This privacy notice is effective immediately and applies to all users of wso123. We may update this notice at any time; continued use of wso123 after an update constitutes acceptance of the new terms. For the most current version, visit the Privacy Policy page on wso123.id.